Services

WhereScape RED consulting for operational problems

Targeted support for existing data warehouse environments, from urgent failures to repeatable BAU improvement.

01

Troubleshooting

Job, scheduler and data refresh investigation

Identify why a RED process failed, stalled or completed without the expected data. The aim is to establish the cause, restore a reliable path forward and reduce repeat incidents.

  • Failed job, sequence and task investigation
  • Scheduler and execution-log analysis
  • Stale, missing or unexpected data
  • Slow-run comparison and bottleneck analysis
  • Recovery and verification procedures
02

Technical analysis

Repository, metadata and object analysis

Build a defensible view of how an environment is configured and how RED objects relate to deployed database objects and downstream use.

  • Object definitions and dependency extraction
  • Source mapping and where-used analysis
  • Generated RED code compared with deployed SQL
  • Cross-environment configuration comparison
  • Technical material prepared for review or AI-assisted analysis
03

Operational improvement

BAU procedures, diagnostics and documentation

Convert repeated investigation and undocumented knowledge into clear, maintainable operating material that administrators can use under pressure.

  • Concise troubleshooting procedures
  • Reusable SQL diagnostics and checks
  • Refresh validation and operational assurance
  • Environment and deployment records
  • Knowledge transfer and handover material
04

End-to-end support

SQL Server, cubes and reporting layers

Follow warehouse issues into the systems that consume the data. This is useful where a failure appears in a report but the cause sits upstream in data integration, warehouse processing or a cube.

  • SQL Server warehouse and stored procedure analysis
  • SSAS multidimensional cube processing support
  • SSRS and Power BI reporting impact analysis
  • Source-to-report lineage and data reconciliation
  • Technical explanation for business and support stakeholders

Version coverage

Strongest recent focus: RED 8.6.x

Support is also available for other WhereScape RED 8.x environments. Older or newer versions can be assessed before the scope and approach are agreed.

Engagements can be limited to independent investigation and advice, or extend into implementation, documentation and operational handover.

Independent consulting

Need an independent view of a RED problem?

Provide the version, platform, visible symptom and business impact. I will respond with the next useful step.